RETURNS

RETURN POLICY

At HeadCoach we’re changing the game of baseball one arm at a time. We want you to feel comfortable trying our products knowing you can return them if you are not seeing results.

If you wish to return a product for a full refund, you must do so within 30 Days of Purchase.

To initiate a return, send us an email at: playball@throwbetter.com and specify:


Your Name
Address
Order Number
Date of Purchase
Reason for Return

One of our agents will respond within 48 hours with a Return Authorization and provide you with a shipping label as a PDF to use in your return. You will be responsible for return shipping. If the product you received was damaged or defective, or if you received the wrong item, then we will pay for return shipping.

Once our warehouse has received your returned product you will be given a refund. Please note that you must ship back your product in order to receive a return. We will issue a refund within 48 hours of being notified by our warehouse that we have received your return.